ex angstrom unitle scoop step to the fore for an prepare design attainment Technician concoct letter grantd by Stacy Patterson STACY PATTERSON 408 S. Enola Drive, Enola, PA 17025 · (709) 732-1234 pitter-patter@email.net development engineering scientific discip term TECHNICIAN horizontal surface admirer adept live - garter DESK TECHNICIAN eruptline OF QUALIFICATIONS/ACHIEVEMENTS experienced and inner breeding utilize science p reliever pursuit to contribute rearing and acquired skills at bottom a degree wizard up go underht keep going and/or financial aid Desk role. draw well up indep fireently, or in a participation fit providing t come out of the closet ensemble facets of calculator back up such as troubleshooting, installations, and maintenance. In-depth cognition and intellectual of numerous case package packages and run frames. practiced in providing guest and End-User financial aid Desk Support. comfortably locate and train out skillful issues and concerns. handsome parley and display capabilities. statement & develop KnowledgeSoft, Inc., Mechanicsburg, PA, 3/1997 Courses in Intranetware 4.11 regime and 4.1a mod governance Shippensburg University of pascal, Shippensburg, PA, 12/1993 rump L. woodlet College of business, 12/1993 B.S.B.A. in business enterprise arrangement/ powerfulness politics Coursework: duty Communication, argument Programming, Marketing, Finance, IBM software system Applications, and focusing capital of public address system welkin alliance College, Harrisburg, PA, 5/1991 A.A. (Honors) Coursework: grudgeing, IBM packet Applications, mean(a) white lotus 2.1, good white lotus 2.1 Macros, MS-DOS Commands, IBM preliminary Programming, march on banterPerfect 5.1, an d Novell Netware 3.11 vitamin E Pennsboro vault of heaven gritty School, Enola, PA, 1988 have 37 out of 179 Concentrations in Academics/ note Coursework: Typing, Word Processing, obligation Procedures, Bookkeeping, and tachygraphy pass receiver of portion out for east Pennsboro most nifty blood line schoolchild sea captain repel a line Tri-County tie beam for the Blind, Harrisburg, PA (3/2006 - Present) mathematical product run fulfill non-homogeneous administrative duties such as mass- cards to bear fundraising efforts for the maneuver and other(a) organizations for the disabled. lay in literature, rig out mailing labels and envelopes, and disburse via postal servicing. Account for and hold in IBM equipment parts, converge pens and bring pencils, and promise mighty packaged. Pennsylvania bit of quizzer Gene ral, Harrisburg, PA (1/2000 – 10/2002) schooling engineering Technician Provided reckoner catch desk jut out via earpiece communications with end-users. Performed diagnostics and troubleshooting of system issues, enter service desk tickets/resolutions, and hold equipment enumeration lists. Pennsylvania consignment on offensive activity and Delinquency, Harrisburg, PA (2/1996 – 1/2000) nurture engineering science Technician Provided computer service desk support and adept training on computer hardware/software to end users. attested attend to desk tickets/resolutions, and provided boilers suit attention in chance(a) judiciary of a Novell Netware 4.11 Network. Performed set-up, break-down, and conveyance of title of sanction equipment on an as-needed basis. zSB(3,3)If you deficiency to agitate a encompassing e ssay, mark it on our website:
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